Your support team knows something broke but can’t explain why. The answer is buried in engineering’s tools.
Kosmos connects your customer cases to the Jira and GitHub changes that caused them, and delivers root cause your team can confirm in seconds.
From Fragmented Events to Structured Root Cause
A customer case comes in. Somewhere in Jira or GitHub is the change that caused it. Today, someone spends hours connecting the dots. Kosmos does it automatically and surfaces the evidence.
Kosmos generates Risk Events: machine-produced analyses with ranked causes, supporting evidence, and recommended next steps. Machines propose. Humans confirm. Nothing becomes official without a human saying yes.
Every confirmed root cause becomes organizational memory. The next time a similar pattern emerges, the system flags it before it escalates. Stop the same incident from happening twice.
Analyzing incidents...
Analyzing
incidents
Identifying
patterns
Generating
recommendations
Our AI is analyzing your incidents to identify root causes and provide actionable recommendations
Connect your Salesforce and Jira in one call. In 14 days, we will show you 90 days of patterns your team has been chasing manually.
Request a 14-Day TrialSee what your team has been rebuilding manually