AI-Native Intelligence Layer and RCA Solution

Unified Intelligence Layer for Automated Root Cause Analysis

Systems of record capture events, not understanding. Fragmented IT operations data leads to reactive incident response and recurring system failures. Kosmos AI Labs delivers live, predictive intelligence for IT teams by unifying observability, monitoring, and incident data across the IT ecosystem, enabling continuous Root Cause Analysis to prevent incidents before they start.

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AI-Native Intelligence Layer and RCA Solution

How Kosmos Works

Five simple steps to eliminate recurring failures and enable proactive remediation

Ingest

Ingest

Integrates across the ITSM/SRE data stack—including Jira, Salesforce, ServiceNow, PagerDuty, GitHub, DataDog, and more.

Predict

Predict

Forecasts incidents, delays, and customer impacts before they occur.

Watch

Watch

Monitors live signals in real time to detect anomalies, patterns, and emerging risks.

Intervene

Intervene

Triggers human and AI workflows to prevent or resolve issues early.

Learn

Learn

Captures outcomes to continuously refine predictions and automation.

AI-Native Intelligence Layer and RCA Solution

Product

Three Core Pillars

Automated Root Cause Analysis

Kosmos applies an autonomous discovery model that solves the problem of fragmented data across the IT and business ecosystem.
We believe Mean Time to Prevention (MTTP) - not MTTR - the real success metric.

Predictive Intelligence

Kosmos builds a living graph connecting every event—incidents, projects, customers—revealing true cause-and-effect relationships.
Every signal learns. Every intervention improves outcomes.

This is governed intelligence: logged, policy-checked, and outcome-tracked.

Unified ITSM/SRE Contextual Model

Kosmos unifies fragmented signal data across platforms like Jira, Salesforce, ServiceNow, PagerDuty, GitHub, DataDog, and more.

Generating RCA Analysis

Analyzing incidents...

0% - 10 sec remaining

Analyzing
incidents

Indentyfing
patterns

Generating
recommendations

Our AI is analyzing your incidents to identify root causes and provide actionable recommendations

KOSMOS Platform
AI-Native Intelligence Layer and RCA Solution

Team

We have assembled a world-class team

Sanjay Gidwani

Sanjay Gidwani

Founder & CEO

Philosophy icon

Our philosophy:
Make work predictable,
so humans are free to lead.

With 30 years of combined experience in the Salesforce ecosystem, our Chicago-based team led by Founder Sanjay Gidwani, is focused on solving the long-standing challenge of predictability. We call this the customer foresight gap. According to McKinsey, 70% of incidents are predictable and preventable.

AI-Native Intelligence Layer and RCA Solution

Unify your incident data, automate RCA,
and stop recurring incidents for good!

Chaos is bad for business. Join the movement.

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Need More Information?

Tell us what you're working on — our team will help you understand how Kosmos fits your workflow.